Stazione Centrale di Milano - davanti ai binari Milano MI
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
9.2
Location
9.4
Service
9.0
Dining
8.8
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 1553 reviews
8.9
8.9/10 based on 690 reviews
#21 of 462 hotels in Milan based on Tripadvisor
Evelyn
United Kingdom,
March
2025
6.0/10
I had a really nice stay, especially with the hotel's fantastic location right across from Milano Centrale, making it super easy to get around. The staff was friendly and quick to help, but I did notice some room details that could be improved, like the need for better housekeeping. Overall, great amenities and a luxurious vibe, just a few tweaks needed here and there.
Rooms
8.0
My room was modern with a stunning view of the Milano Centrale, featuring a large shower and bath, though I did find some housekeeping oversights that could have been better addressed. The furnishings felt a bit worn in spots, which was surprising for a hotel of this caliber.
Service
9.0
The service was generally great, with friendly and professional staff across the board. However, I did experience a delay while waiting for the Maserati shuttle, which can be a little frustrating if you're on a tight schedule.
Location
9.0
Being right by Milano Centrale is a huge plus, making it super convenient to hop on trains to places like Lake Como. It's a bit of a trek to reach the main shopping areas and restaurants, but the walk wasn’t bad if you enjoy exploring.
Dining
8.0
The breakfast buffet had a decent variety, although it gets really busy around 9:30 am, leading to some items not being replenished quickly. I didn't get a chance to try the rooftop restaurant, but I heard good things about it.
Facilities
7.0
The fitness center had a solid range of equipment, but I had to search a bit to find it. It was comfortable enough for a quick workout. The overall spa and pool areas looked nice but had limited hours, which limited my access.
Camila
United Kingdom,
February
2025
6.6/10
My stay at the Excelsior Hotel Gallia was quite amazing, with an emphasis on modern design and excellent service. I appreciated the spacious Excelsior room with its amazing view of Piazza Duca d'Aosta. However, there was a slight inconvenience with some external noise from the train station which occasionally disturbed my sleep. Overall, it was an enchanting experience that I would highly recommend.
Rooms
10.0
The Excelsior room was spacious and elegantly designed, providing a 180-degree view of the Piazza. The attention to detail, such as thoughtful features like automatic night lights, was impressive.
Service
10.0
I encountered really good service throughout my stay. The staff was incredibly friendly and helpful, making my experience truly enjoyable. They provided quick assistance with any needs I had, enhancing my comfort.
Location
10.0
The hotel’s location right across from Milan Central Station was perfect. It allowed easy access to public transport, and the shuttle service made it convenient to explore attractions around the city.
Dining
10.0
The breakfast buffet was a highlight, featuring a wide variety of options, including made-to-order eggs. I found the on-site dining delicious, contrary to my previous experiences in Milan.
Facilities
10.0
The hotel amenities were great, with a clean and well-maintained gym, as well as impressive concierge services that made my stay more convenient. I particularly enjoyed the rooftop bar with stunning views.
Cameron
United Kingdom,
December
2024
6.8/10
I had a wonderful experience at the Excelsior Hotel Gallia. The luxurious ambiance paired with fantastic service made my stay nice. However, I did encounter a bit of confusion during checkout, which slightly marred an otherwise flawless experience. Overall, the comfort and convenience of the hotel's location made it a great choice for exploring Milan. 🌟
Rooms
9.0
My premium room was elegantly decorated and impeccably clean, offering spacious layouts and high-quality amenities, which truly elevated my comfort.
Service
8.0
The staff provided really good service throughout my stay, consistently showing professionalism and friendliness, though I faced some unexpected challenges during checkout.
Location
10.0
The hotel is perfectly situated right across from the central train station, making it incredibly convenient for public transport and easy city exploration.
Dining
9.0
The breakfast buffet was vast and delicious, with a variety of high-quality options that kick-started my day in the best way possible.
Facilities
9.0
The hotel's facilities, including a well-equipped gym and a fantastic rooftop bar with stunning city views, added to the overall luxurious experience.
Sebastian
United Kingdom,
November
2024
6.8/10
I had a fantastic stay at the Excelsior Hotel Gallia. The location right next to Milan Central Station was incredibly convenient for exploring the city, though it can feel a bit chaotic outside at night. The luxurious rooms provided great comfort and were elegantly decorated. However, I did encounter some delays with room service and coffee during breakfast, which was slightly frustrating.
Rooms
10.0
My room was spacious, modernly decorated, and equipped with a coffee machine and a mini bar. I particularly appreciated the comfort of the bed and the quiet atmosphere for a good night's sleep.
Service
8.0
The hotel staff were generally professional and attentive. While I experienced some delays ordering room service, the front desk was responsive when I needed assistance. The Maserati shuttle service was a nice touch, but do allow extra time for pickups.
Location
8.0
Being right across from Milan Central Station made it super easy to access transport for the airports and nearby locations. However, the nighttime environment near the station can feel a bit unsafe due to its surroundings.
Dining
8.0
The breakfast buffet had a good variety of delicious options. I did find the service a bit slow when trying to get a coffee, which affected my overall experience at the dining area.
Facilities
9.0
The gym was modern and well-equipped, and I enjoyed the amenities like fruits and protein bars. The spa area also added a nice touch to my relaxation after workouts.
Neil
United Kingdom,
October
2024
7.0/10
My stay was truly good. The location right across from Milan Central Train Station was a huge plus, making it easy to explore the city. The service from the staff was really good, always friendly and accommodating. However, I did encounter a slight disappointment with the room's furniture showing some wear. Overall, I would definitely return.
Rooms
9.0
My room was spacious, impeccably clean, and cozy. The modern amenities and luxurious linens made for a comfortable stay. It had a small balcony with impressive views.
Service
10.0
The staff were incredibly attentive and efficient. I especially appreciated the concierge for their local recommendations and assistance with taxi arrangements.
Location
10.0
The hotel is in a prime location right next to Milan Central Station. This made it easy for me to hop on trains for day trips to nearby cities. Plus, it wasn't too far from the main attractions like the Duomo.
Dining
9.0
Dining at the rooftop restaurant was a highlight. The breakfast buffet offered delicious options, and the service was attentive. The cocktails in the evening were good as well.
Facilities
9.0
The hotel offers great facilities including a well-equipped gym. I also enjoyed the daily turn-down service and found the complimentary water in my room a thoughtful touch.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
Excelsior Hotel Gallia, A Luxury Collection Hotel, Milan20.04
-
21.04.2025